Terms of Service

Welcome to Aividgen ("Aividgen," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Aividgen website, apps, and services at aividgen.co (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may only use the Service with a parent or guardian's involvement and consent. By using the Service, you represent that you meet these requirements.

2. Accounts

You are responsible for your account credentials and for all activity under your account. Keep your password confidential and notify us via Contact Us if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms or create risk for other users.

3. The Service

Aividgen provides AI-assisted tools to create and edit videos, images, captions, voice, and related media. Features may change, improve, or be discontinued over time. The Service may rely on third-party AI, storage, payment, and infrastructure providers to generate and deliver results.

Outputs are generated by automated systems and may be inaccurate, incomplete, or unsuitable for your purpose. You are responsible for reviewing outputs before you publish or commercially use them.

4. Credits, plans, and billing

Many features consume credits or require a paid plan. Credit costs, plan limits, and prices are shown in the product and on our Pricing page and may change. Purchases are processed by our payment provider. Taxes may apply based on your location. We do not store your full card details; payment information is handled by the payment provider.

5. Refunds and cancellations

Digital nature of the Service. Aividgen sells prepaid credits and subscription access to software. Delivery is digital and typically immediate (credits or plan benefits are applied to your account after successful payment). Because of this, purchases are generally non-refundable, except where required by applicable law or where we expressly state otherwise at checkout.

Failed generations (credit restore). If you spend credits on a generation, export, or other paid task and it fails because of a Service-side error (for example our systems or infrastructure failed to complete the job), we typically restore those credits to your account automatically within about one (1) day. That credit restore is not a cash refund to your card; it returns usage balance so you can retry.

What is usually not refunded. We generally do not issue cash refunds for: change of mind after credits or plan access were delivered; unused credits remaining on an account; dissatisfaction with creative quality or artistic results of AI outputs; misuse of the Service; or purchases made in violation of these Terms.

Subscriptions. You may cancel a recurring subscription so that it does not renew for the next billing period. Cancellation stops future charges; it does not automatically refund the current paid period unless required by law or approved by us in a specific case. After cancellation, you typically keep plan benefits until the end of the period already paid for. Manage cancellation through the billing receipt/portal link from your payment provider, or contact us via Contact Us if you need help.

How to request a review. If you believe you were charged in error, did not receive credits/plan access after payment, or have another billing issue, contact us via Contact Us within a reasonable time and include your account email, approximate purchase date, and a short description of the problem. We will review in good faith. Where we approve a cash refund, it is processed through the original payment method and may take several business days to appear, depending on your bank or card issuer. Chargebacks filed without contacting us first may delay resolution; we encourage you to reach out so we can help quickly.

Consumer rights. Nothing in these Terms limits any non-waivable rights you may have under the consumer protection laws of your country or region (for example cooling-off or withdrawal rights that apply to your purchase). If such a right applies, follow the process we provide or contact us and we will honor applicable law.

6. Your content and ownership

Inputs. You retain rights to content you upload or submit (prompts, images, video, audio, and similar "Inputs"), subject to the licenses below and any third-party rights in that content.

Outputs. As between you and Aividgen, you own the Outputs the Service generates for you from your Inputs, and you may use them commercially, provided you have complied with these Terms and applicable law. We do not claim ownership of your Inputs or Outputs.

License to operate the Service. You grant Aividgen a worldwide, non-exclusive license to host, process, transmit, and display Inputs and Outputs solely as needed to provide, secure, and improve the Service (for example storage, generation, rendering, support, and abuse prevention). We do not use your Inputs or Outputs to train our own AI models.

Third-party AI providers we call to generate content may process Inputs and Outputs under their own terms. You are responsible for ensuring you have the rights to upload Inputs and to use Outputs in your intended context (including music, faces, brands, and copyrighted works).

7. Acceptable use

You agree not to use the Service to:

• Violate any law or the rights of others (including privacy, publicity, and copyright)
• Create or share child sexual exploitation material or any sexual content involving minors
• Generate non-consensual intimate imagery, or deepfakes intended to deceive, harass, or harm
• Upload malware, scrape the Service abusively, or interfere with its security or availability
• Misrepresent AI-generated content as authentic human-captured media when that would be deceptive or unlawful
• Attempt to reverse engineer the Service except where such restriction is prohibited by law

We may remove content, withhold Outputs, or suspend accounts that we reasonably believe violate this section.

8. Intellectual property of Aividgen

The Service, including our branding, UI, software, and documentation, is owned by Aividgen or its licensors. These Terms do not grant you rights to our trademarks or underlying software except as needed to use the Service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIVIDGEN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation, or that Outputs will meet your expectations.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIVIDGEN AND ITS PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO AIVIDGEN FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR ONE HUNDRED US DOLLARS (US $100) IF YOU HAVE NOT PAID ANYTHING, WHICHEVER IS GREATER.

11. Indemnity

You will defend and indemnify Aividgen against claims, damages, and expenses (including reasonable attorneys' fees) arising from your Inputs, Outputs, or misuse of the Service, or your breach of these Terms.

12. Changes and termination

We may update these Terms by posting a revised version on this page. Continued use after changes become effective means you accept the updated Terms. You may stop using the Service at any time. We may suspend or end access if you violate these Terms or if we discontinue the Service.

13. Contact

Questions about these Terms? Use Contact Us (copies our support email to your clipboard). See also our Privacy Policy.

These Terms are a standard template for the Service and are not legal advice. Consider having them reviewed by a qualified attorney for your situation.